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Useful advice, tips and business news.

July 29, 2014
May 5, 2021

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How our call answering service can benefit your business

Our professional call answering service can be used by many different types of customer. Small businesses can really benefit from our telephone answering service.

Our professional call answering service can be used by many different types of customer. Small businesses can really benefit from our telephone answering service. We provide a London telephone which is answered by your own PA, giving the impression to your clients that you have your own professional staff taking your calls.It is very important in business that you portray an efficient image, customers are very wary of small outfits especially when large amounts of money are in involved. Customers will tend to shy away of one man bands, our telephone answering service can really help boost your businesses image and give the right impression to your prospective clients.

How do you handle the calls?

Our telephone answering service is simple and effective. We provide you with a London telephone number which is solely yours. You then inform us how you would like the staff to answer your calls, a greeting such as “Hello, you are through to ABCD Limited, how can I help”. You can then decide if you would like us to take a message or you, or transfer the call live to your phone. If you prefer us to take a message, we can then reply with a message such as “The director is busy at present, would you like me to take a message?”.

Call Transfer Features

Once your client has been greeted on the phone by our trained professional PA`s, we can then transfer the call live to your phone, either mobile or landline. This gives the impression that you are in the same office and that the call is being transferred to your desk, again this gives the impression of professionalism and efficiency. There is an extra charge for call forwarding, as this is classed as an outbound phone call which is charged at the current rates.

What happens to out of hours calls

For clients who call your number when the office is closed, the call will be diverted to your personalised voicemail. You can customise your greeting, or for an extra fee we are able to get a professional presenter to pre-record you a voicemail message. The voicemail box is pin protected for added security.

Some Features of the call answering service

Unlimited Volume of CallsPrivate & ConfidentialNative English SpeakersPrivate Pin Protected MessagesReal London based team – no outsourcingYou can read more on our Call answering service with London number here. If you found this blog helpful you can read more on our business blog.Your Virtual Office London is a leading force in company formation and virtual office services. If you have any questions please do get in contact with us, our trained team are on hand ready to take your call.

July 25, 2014
May 5, 2021

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Can a personal customer use the London mail forwarding address for private use?

Our mail forwarding address can be used by personal and private customers. If you are a personal customer who wishes to use our service, you can for sure!

Our mail forwarding address can be used by a personal customer for private use. If you are a personal customer who wishes to use our service, that is fine, we do not restrict our mail forwarding service to just business customers.

Why would I want to use your mail forwarding address?

There are many good reasons why you would want to use the address for personal use. Many of our personal customers use the London mailing address when they move home. If you move home you may want to have another address you can use to have mail redirected too. Our mail box allows all of your personal post to be redirected to our prestigious address.If you rent a property and it is on a short term basis then you may want more security when it comes to your mail. Our mail box service provides excellent security for your mail and you are able to collect your post from our office premises in London. You can also choose to have the mail forwarded to any location worldwide.Travellers also use our services, if you are travelling the globe you may want to have some post forwarded to you at one of your foreign destinations. Our mail forwarding service will collect your post and then forward this to an address of your choice. This is very important for some customers so that they don`t miss any important bills or letters that may be of up most importance to them.

A few advantages of our mail forwarding service:

  • Affordable
  • Prestigious London Address
  • Mail Forwarded Worldwide
  • Private, Confidential & Secure
  • Cheaper than Royal Mail
  • Collect mail from our offices
  • 3, 6 and 12 month contract options available
  • Parcels & Signed For post accepted
  • Instant Activation

I`m interested in your mail forwarding service, what next?

If you would like to proceed with our London mail forwarding service you are able to purchase online via our website. You may find it beneficial to speak to one of our staff first who can help explain the product in greater details and talk through the process. Please do not hesitate to get in touch with us, we are always happy to help.Your Virtual Office London is a leading virtual office provider, if you found this product post helpful you can read more in our business blog.

July 24, 2014
May 5, 2021

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When do I buy a director's service address?

A director's service address can be purchased at any time before, during or after you have formed a company. Learn why to buy this address and more details.

A director's service address can be purchased at any time before, during or after you have formed a company. A director is required to add an address at Companies House, this is a legal requirement. Statuary mail from HMRC or Companies House would then be sent to this address.We would recommend that you purchase the directors service address before you form a company for some very good reasons.If you want to use a director`s service address to protect your residential address and you have already formed a Limited Company at Companies House, the address already used will be permanently on record. So for example you have just formed a Limited Company using your residential address as the directors address any changes to this will still show the original address and the date of the change, as well as showing the new address.

Who can access my address?

Your Limited Companies information is stored on the company register and this is a public record. A public record can be accessed by anyone, most people these days will access the record via the web check service provided by companies house. This will show information such as the Company Name, Number, Date of Incorporation, Directors Details, and even financial information.We strongly recommend using our directors service address in conjunction with our registered office address to help protect your residential address from public view.

Benefits of using our Director's Service Address

  • All mail from HMRC and Companies House forwarded free of charge to any location worldwide
  • Mail can also be collected from our London office
  • Our service offers complete anonymity to all clients
  • Having a London address in a prestigious area adds real credibility to your business operation

If you would like to discuss any of the points raised in this blog post, please feel free to get in contact with us. We provide leading services such as mail forwarding addresses in London, registered office address, company formation and accounting.If you would like to read more on our service, why not try our business blog? It`s informative and an excellent resource for start-up businesses.

July 24, 2014
May 5, 2021

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When do i purchase a registered office address?

A registered office address can be purchased at any time during your Limited Companies life time. If you found this post interesting, you can read more.

When do I buy a registered office address for my company?

A registered office address can be purchased at any time during your Limited Companies life time. However we always recommend that if you are forming a Limited Company yourself, that you register your company address with our London office service in advance.There is good reason why we recommend purchasing the registered office before forming a company at Companies House for good reason; it will save you time and keep any private addresses of public record.When you register a company for the first time at Companies House, they legally require you to state where your companies registered office is located. If you don`t have a registered office address service, then you will normally place your residential address in this section. This information will be stored permanently on public record which can be searched at any time by anyone via Companies House web check system. Even if you decide to change your registered office address at a later date, the search will still show the change of address and will list your original address on record.Many of our clients use our registered office address service to keep their residential address private and off searchable records, so its thoroughly recommend that you purchase our service before forming a Limited Company.

Benefits of using our registered office address.

  1. All statutory mail is forwarded to any location worldwide for free
  2. Receive HMRC post at this address
  3. Mail can be collected from our offices
  4. Completely private and confidential
  5. Prestigious London address available
  6. Instant creditability for your prospective clients

Why you wouldn`t want to use your residential address

  1. Unwanted callers could turn up
  2. Junk Mail
  3. Legal action aimed at you residential address

Your Virtual Office London is leading expert in company formations and supplementary services for both Limited Companies and Limited Liability Partnerships. If you would like further advice on our registered office address services please do get in contact with us.If you found this post interesting, you can read more in our business blog.

July 22, 2014
May 5, 2021

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How do I pay myself as a director?

A director of a company has different options when it comes to pay. Each option has different tax benefits. It is important to be clear on what method you pick.

A director of a company has different options when it comes to pay. Each option has different tax benefits. It is very important to be clear on what method you will chose as your accountant will need to know this.

Dividends

A dividend is rewarded to shareholders. An owner of a Limited Company is a shareholder and they will be able to pay themselves in the form of a dividend.An advantage of a dividend is that you do not pay any national insurance on the payment. You will need to pay income which does depend on the level of your earnings.A dividend will need to be paid to all shareholders of the company, this will need to be declared in the minutes of the meeting you will hold with the other directors.Legally a dividend voucher must be created which would show some important information such as the date is was issued, the company details i.e name and number, the shareholders details and the amount the dividend is.

PAYE

Pay As You Earn (real time). PAYE is a HMRC scheme to collect National insurance and income tax for employees of a company, including staff and directors. You will need to register for this scheme, if you`re the owner of a Limited Company you will be classes as an employer and employee.When you pay yourself a monthly salary, you will need to send a PAYE return to HMRC which will show the amount you have paid, including tax and deductions. Again the amount of National Insurance and income tax will depend on the tax code and your tax status.If you need help with your companies accounts please speak to us today. We offer free and impartial advice, our business accountant can help with PAYE registration and can help explain your current tax status and how best to optimise your current situation.If you liked this accounting blog post, you can read more from Your Virtual Office London blog.

July 19, 2014
May 5, 2021

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Which London address package is right for me?

Find out which London address packages are right for your trading businesses, a registered office address service and a director`s service address.

We provide three different address services. We provide a London office address for trading businesses, a registered office address service and a director`s service address. All three are different from each other and have key features which are important to understand.The first question you need to ask yourself is what type of business are you? Are you a Limited Company, Partnership or sole trader? (There are more legal entities to the ones we listed but these are the main types our customers own).If you are a Limited Company you will be able to choose all three services. The our central London office location is for your company registration, this is the main address that is required legally by Companies House. This address is on public record, the registered office address will be used to send you legal letters and statutory mail such as Tax Returns from HMRC& company documents from Companies House. The advantage to using our registered office address service in London is that it instantly takes your personal address of record; this has obvious benefits and keeps your address private and secure. Another benefit is that it looks very professional; our address situated in London is in a vibrant and affluent business start-up area which will instantly give your company an excellent image to prospective clients.Again if you`re a Limited Company our Directors Service address is similar in terms of function to the registered office address. When you register a limited company through Companies House, you will need to list at least one director. When you list this director Companies House will require you to input contact information such as where the director is located. Our director`s service address allows you to place our prestigious London address instead of your own. Again the same benefits apply to this as per the registered office address; it takes your personal address of public record and makes you look more professional.Our London office address for trading businesses is for Limited Companies, sole traders and even personal customers. This is simple a mail address that allows you to receive your post at our London office address. This has many benefits such as making your business look established, if you`re a personal customer this can help if you are in many locations and need a central point to pick up your post form. Many customers use this address as their main office location, if you are based in another city, having the capital as another option for your customers makes your business operation look more professional, helping them to have trust in your business. For full features please view our London office address package page.If you have any questions about Your Virtual Office London packages, please get in touch with us today. Our team are always happy to take your call, or if you prefer, drop us an email and we aim to respond same day to all emails during working hours.If you liked this blog post, you can read more in our informative business blog.

July 18, 2014
May 5, 2021

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What is a company trading name?

In the UK many companies tend to use a trading name to operate under. This is different to a Limited Company name. Find out the details in this article.

In the UK many companies tend to use a trading name to operate under. The company trading name is different to a Limited Company name. Many businesses prefer to operate under a different name and there are many reasons why they would choose to do this.Firstly a company may have different operations, this means they may be running multiple businesses but under the main Limited Company. In this instance it would make more sense to have different names for each business to help give them a brand and identity.Secondly many businesses have a website address and choose to trade under this name, as the company name may be to long or they chose to go for a more memorable website name.There are issues with trading as names, first of all is the Business Names Act 1985 which states there are legal requirements that a Limited company must adhere too. First of all is that the trading name cant be similar to another company name which could then mislead customers. Secondly sensitive words are not allowed to be used, this are words such as “group”, “frederation” and so on.We would always recommend you do you research first, when you form a limited company check out the competition. If you are planning to use a trading name, run a company search and see if there are any competitors who are using this name.Your Virtual Office London are company formation experts. We have formed many thousands of companies over many decades. If you are unsure of anything you have read please do get in contact with us, we are always happy to help. If you would like more advice on trading names, limited company formation or one of our other services we have a professional team ready to take your call.

July 18, 2014
May 5, 2021

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Free Fast Track Business Banking

Your Virtual Office London provides a free fast track business banking service for all Limited Company formations. Find out in detail in this article.

Your Virtual Office London provides a free fast track business banking service for all Limited Company formations.A limited company in the UK should have a business bank account to show all the income and expenditure of the account. This makes it a lot easier as opposed to using a personal account, as the transactions are kept separate making it easier for your accounts.A limited company has to complete annual returns and tax returns which are legal requirements from Companies House and HMRC. A dedicated business bank account for your Limited company is the best way to keep a record of all your transactions, making it a lot easier to do your accounting as and when its needed.Your Virtual Office London have teamed up with Barclays to provide all clients with a free fast track business bank account. We have helped over 1000 clients start up with a Barclays bank account which are free and come with excellent benefits such as the following:A few of the Barclay's Business Bank Account Features:

  • Free Business baking without charges for upto 12 months.
  • A necessary introduction meeting at a Barclays bank of your choice.
  • A free debit card, cheque book and safety chip and pin reader for online baking
  • Free online banking, mobile apps for your phone, text alerts and paper statements.

I would like to go take your free business bank account up, what next?All Your Virtual Office London clients are able to apply for this offer. If you have a Limited Company and you would like to apply please contact us.Once we receive your details we will inform Barclays of your interest and they will the get in contact with you, its that simple.

July 16, 2014
May 5, 2021

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12 top tips for excellent business writing

Effective business writing should be done using essential tools to get quality text that interests readers. Here are the 12 top tips to improve your writing.

Want to get perfectly successful texts that capture the attention of potential users or customers? Effective business writing should be done using essential tools to achieve quality texts that are not boring to readers.Writing is not a science, but it is an art to be able to apply if you want to get effective texts that are picked up and pored over by customers. The business writing should be done effectively using essential tools to achieve quality texts that are not boring to readers.The writing of any text should be clear, concise, entertaining, understandable and of course, convincing, since it is the only way to get to increase sales of your online business effectively. With copywriting you must learn how to bring value to your customers; you must get to communicate and converse with them to ensure that you understand every sentence you read.

To write for business, you have to have something to say

So, if you want to write good commercial texts, the bottom line is that you need something important to communicate to the readers. If your customers consider what you say important and believe the words of your commercial texts, you will increase your sales!Remember: The secret of good writing is in the rewriting.

So without further ado, here are the 12 secrets to make your business successful through scintillating copywriting.

1. Preparation: It's important that you carry out a summary of what you really want to say before you start writing the first word. If you're not sure what you want to convey to your customers, it is best that you clarify your ideas first.2. Titles and subtitles: The titles and subtitles are the first thing`s read by any user or customer, so they should be attractive to readers and induce the rest of the text. It is important to have the title and subtitles before starting to write the body of the business writing, and that will help you convey your idea.3. Draft: Make a first draft text in Word or whatever you prefer. Do not worry if it's not perfect.4. Don`t rush it: Do not fool yourself that you`ll have the text in a day. Rest a few days before starting to make tweaks to the first draft. A clear mind will allow you to achieve better results.5. Unnecessary words: Often we have the bad habit of adding more words than are necessary in the texts made. It`s really important to remove all the words that are unnecessary to thereby provide clear, concise and compelling texts.6. First and last paragraphs: The first and last paragraphs are the most important parts of any text, so you have to be very careful when writing them. The first paragraph should invite you to read on, while the latter should be a summary that is responsible for putting the climax in the text that encourages the purchase of products.7. Short phrases: Every idea should be expressed in a single sentence, preventing more than 17 words from spreading.8. Short words: Readers need texts in simple words to assimilate their mind. Check that about 75% of your business writing consists of words with 5 letters or less.9. Short paragraphs: Excessively long paragraphs are boring for the reader. Ideally, each paragraph should consist of a maximum of 4-5 lines.10. Truthful Promises: Do not promise your readers something you cannot prove. Your promises need to be true and demonstrable.11. One idea per sentence: Try to use one idea per sentence, thus ensuring the reader will get much clearer information.12. Standby time: Before rewriting your work, leave at least a day of relaxation and disconnection.Now that you know the secrets to effective business writing, get to work with your texts and get to increase your sales significantly with winning and successful commercial texts. Get in contact with Your Virtual Office London to see how we can help improve your business.

July 11, 2014
May 5, 2021

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Who uses our London meeting rooms?

Many businesses are using our meeting rooms in central London. If you have just started a business but don’t have money to buy a office, contact us.

There are many types of businesses who use our meeting rooms in central London. If you imagine you have just started a business from home and you dont have the capital to invest in offices, there may be times a client would like to meet with you and discuss the services you provide. Of course if you work from home its not very professional to meet clients at home, say in your lounge. This is where our meeting rooms really come into effect, they are very modern, discreet and unbranded. So when you meet your client in our City Road meeting rooms, they are given an immediate impression of professionalism and there is nothing to state this is not your office.

Unbranded meeting rooms

Some clients like to use our virtual office services, which include mail forwarding address in London. Of course the idea behind this is that the client is given the impression you are based in City Road. Our meeting rooms can really help reinforce this impression, as they are totally unbranded. This means there are no logos on the meeting rooms or on reception thus your client is not aware this is a virtual office and it could well be part of your business (in fact it is part of your business as you have paid for the service).

Central London location: Tech City and Silicone Roundabout

Our offices are based in a very prestigious area, the government are totally revamping the area invest millions of pounds into the new "silicone roundabout" and surrounding areas. The idea is to bring more investment into the city for a new sector, mainly being technology. This is excellent news for our customers as it this means the area you will be based from is really going to be state of the art and the place to be located for small businesses looking to become more successful.

Some of the features included with the meeting rooms

  • Free Fibre Optic Broadband
  • Free Refreshments, Coffee, Tea, Mineral Water
  • Free access to reception area, sofa, BBC news
  • Conference calling facility
  • Modern and unbranded
  • Air Conditioning
  • Free whiteboard use

Your Virtual Office London understands the importance of the service we provide to new businesses. Our service can really help take your business to the next level. We know that we can often be the accelerator your business needs, your clients take you more seriously and it can help clinch that important deal your company needs to make it. If you want to book a meeting room or if you have any questions please do not hesitate to contact us, we are always happy to take your calls.If you found this post helpful, why not read more posts we have created for you on our virtual office and company blog.

In a hurry and just want some advice?

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+44 (0) 207 566 3939

Email us at

info@capital-office.co.uk

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