Get up and running fast with our 3 simple steps
Sign up now online
Start using the service
Once your registration is complete you will be able to start using our prestigious City Road address as your own instantly.
Post handled & calls taken
Once we start receiving your letters and calls we will handle this the way you have asked us too.
Impress Your Clients
Do you want to impress your clients? Having a virtual office with a professional PA can add thousand to your business.
Complete London Virtual Office from £120
Our complete Virtual Office in London is the ideal solution for businesses who are wanting to convey a professional image yet don’t have the capital to invest in full time staff and a traditional office. Our virtual office package combines our highly sought-after central London business mail forwarding address with a professional and experienced virtual PA telephone answering service.
Our team will become your team, they are highly experienced and having been based in City Road since 1971. We have a wealth of experience and pride ourselves on the service we provide our clients. We fully understand how businesses operate and have helped many countless clients reach their desired goals.
Your business or personal name
Kemp house, 152-160 City Road, London, EC1V 2NX
Registered Office Address Overview
- Impressive London Address
- Under 60 Second Sign up
- Unlimited Calls Included
- Free EC1 Meeting Room Use
- Forward / Scan / Collect your mail
- Packets & Parcels signed for
- Secure Online Payment
- Unlimited Letters Included
- Choose a 0207 or 0203 Telephone Number
- Global Mail Forwarding Service
- Out of hours voicemail to email
- London based PA’s taking your calls
- Use your Existing Number
- Divert Calls Your Calls to Us
Free meeting rooms included
With our complete virtual office
Our high-quality modern meeting rooms located at our office in “EC1” are included with the complete virtual office package. You can also hire them for additional hours if required. As standard, they are equipped with free full speed fibre optic Wi-Fi connectivity. Our London meeting rooms form the complete virtual office solution in the heart of London, allowing you to meet your clients freely.
All meeting rooms are fully air conditioned and have presentation whiteboards. *We provide free refreshments with certain packages, please check the details or contact us before purchasing.
Need Any Help?
Get in touch with our team today. You can choose to call, email or even speak to us via our websites live chat service. Our customer service team is always happy to assist no matter how small or large your request.
Call us on +44 (0)207 566 3939
Need to know even more?
Find out more about our Complete Virtual Office London service
Setting up and running a new business can be very expensive. Many entrepreneurs, small businesses and partnerships cannot afford to invest a huge amount of money into hiring staff and premises right from the word go. This is why a Virtual Office solution such as ours is an ideal option for those people who are just starting out, trying to get their business off the ground. It is also an ideal solution for those business owners who don’t want to be tied down to paying out huge overheads every month and prefer the flexibility that a virtual office provides.
Our Virtual Office package has been designed for businesses who are looking for both a mail handling and call answering service. Using our service can remove two of the most expensive overheads a business has to face – staff and premises. You get to have your telephone calls answered professional and your business mail sorted efficiently, all at the fraction of the price it would cost you to do this yourself.
Our full Virtual Office package will give you the prestige of using our central London address as your business trading address on all of your official paperwork and website. We will receive your incoming business post where you can choose to have it handled as you see fit:
- Hold on to it for collection in person
- Forward on to you by post to an address of your choosing
- Open and scan your mail and email you the content
Your incoming business phone calls will be answered promptly and professionally between 9.00 am and 5.00 pm, Monday to Friday. Our highly skilled reception team will answer your calls using your company name and your chosen greeting. The PA will then handle your call in the way that you want us to, for example by taking a message from the caller, the sending the details to you straight away allowing you to call them back at a time that suits you.
A great benefit of our call handling service is that your clients will feel pleased that their call was answered quickly and in a professional manner. They will also feel confident that they have spoken to a colleague from your company and that their query has been understood and more importantly is being taken care of.
This service is a great boost for your business because it shows that you are providing great customer service and you will not be losing out from missed business opportunities if you are not always able to answer calls in person yourself.
A Virtual Office service is also great for those business owners who work from home. It gives the impression that your company is a much bigger concern and can help establish your business credibility amongst your peers by having offices within EC1. You can also add a large amount of gravitas to your business brand and image by having a central London business address and telephone number, even when your actual business may be located elsewhere in the UK.
There are lots of benefits to using our Virtual Office service, not least because it allows you to drastically reduce the costs of running your business because you will not be paying out for office space, full-time staff, utility bills, business rates and building insurance. You can save money while still being able to maintain an image of professionalism around your business by having a full complement of administrative staff. We have some great all-inclusive virtual office packages for you to choose from.
Complete Virtual Office London Service Overview
Our complete virtual office service is the professionals go to service, the virtual office provides reliability and professionalism for both business and personal users. The virtual office is fully equipped with premium services which have been outlined below.
Same Day or Named Day Dispatch
We can send our your mail based on your instructions, so this can be the same day its processed or a named day of your choice.
Unlimited Telephone Messages
With our standard plans you are entitled to unlimited message taking, so no matter how many calls you receive you will not be charged for additional messages.
We can accept all parcels on your behalf, we do need prior notification for larger items. Items over the size of agreed in our terms will not be accepted without prior notification.
You can choose to have calls answered and then forwarded live to a number of your choice, if you are available the call will be seamlessly transferred to you or if you are not free we will take a message on your behalf.
Switch between handling options
Change from scanning / forwarding / collection at anytime during your contract
Professional Trained London PA
Have your calls professionally answered by trained receptionists. You can be confident in knowing your telephone calls will be handled expertly and efficiently.
Unlimited Items Included
We do not have limits on the amount of post you can receive at our address.
0203 or 0207 London Number
Choose between a free 0203 number or a premium 0207 number which will be an additional fee .
Global Courier Service
We can arrange couriers for your parcels, you can also arrange your own courier and we can then provide them with the parcel upon collection
Out of Hours Voicemail
With all our standard call answering services you have access to an out of hours voicemail service. All voicemail messages will be sent instantly to an email of your choice.
EC1 Prime London Address
Benefit from a prestigious city EC1 address located in the heart of London.
Switch between handling instructions
Switch between having calls answered and messages taken, or have calls forwarded after our virtual receptionist has greeted them.
Manage your account, view post history and manage finances online via your account.
With the selected packages you can receive unlimited volume of calls and you will not be charged for the amount.
2 Additional Names Free
We include an additional 2 names on your account when you sign up with a 12 month plan. Allowing us to receive post in multiple names is a real value saving service.
Calls answered in your company name
We will answer and greet all callers in your chosen name and personalised greeting.
Up to 8 Hours Free Meeting Room Use
Take advantage of our professional meeting rooms in the Central London.
Callers Questions Answered
We will speak to your callers and help with basic questions about your business.
Reliable Experienced Team
Our team is highly experienced and efficient, you can be confident in our reliability to provide a high level of service.
No cost per call
We do not charge per call, all calls are included with our unlimited plans. This means no hidden charges for increased volumes.
Free Email, Phone and Live Chat Support
We provide free support to all our clients through live chat, email and phone.
Sales calls screened
We screen calls as standard and filter unwanted sales calls if requested.
Start using your service right away as soon as you have paid online.
No Setup Fees
We do not charge a setup fee for any of our services.
Confidential and Secure
Our service is confidential and secure.
Divert Calls to Us
Use your existing number and divert calls to us for answering.
Discover our services
London Office Package
Impress clients with a professional business image. Including mail forwarding and free support, run your business from anywhere in the world with our City Road London address.
Complete Office Package
Register your company with everything you need to succeed. In addition to our EC1 office address, benefit from Director's address and free meeting room space.
Directors Office Package
Protect your personal information with our director's address and avoid having your residential or home address from being displayed on the public register at Companies House.
Information On Virtual Offices
Why choose a UK virtual office in London?
London is synonymous as being one of the best cities to do business in and is regarded globally as a financial power house. London has superior transport links and fantastic amenities making it a desirable location to live and work in. Capital Office’s services are ideally suited for clients based around the world and domestically in the UK. Our professional virtual office service is an attainable solution which enables businesses to get a foothold in the business capital of the world
What are the charges for mail to be sent on to me?
We will send your mail by first class post in plain packaging, we charge Royal mail prices x 2, you choose if you require your post to be sent daily, weekly or monthly, you will need to have a postage account set up and our post team will let you know when it is running low.
Where are we located?
Our office is located in Kemp House 152 – 160 City Road, London, EC1V 2NX
What is the cost of a Virtual Office?
Our virtual office packages are specifically designed to be affordable. The cost varies as you only pay for the services you use. You can view prices and buy online, however if you would like to speak to us please contact our team for more information.
What businesses use a virtual office service?
Virtual office services meet the needs of almost any business looking to minimize its overhead and business risk. It’s also a low risk alternative to establishing a satellite office in central London.
Do you have Meeting Rooms Available for Rent?
Our private offices allow you to work alone or hold meetings for up to six people. Offices are equipped with phone, high speed internet and white boards our meeting rooms can accommodate between 4 and 6 people. The larger meeting room is equipped with a TV to connect to laptops, whiteboards and have video conferencing capability. High speed internet is included.
How is our virtual receptionist service different from a call centre?
Our goal when answering your phones is to make it seem like we are your receptionist, like we are an extension of your business. We want to know about your business, what it does and how it operates so that we can assist your callers and get them the results they expect – for example when a caller asks what does your business does do you really want your receptionist to say I’m sorry I’m just the receptionist let me transfer your call? During our orientation period we go through your procedures to ensure we understand these basic questions about your business and handle callers in the manner you expect. After all we are commonly the first point of contact between you and that potential new client.
Why should I hire a virtual receptionist?
Sometimes you are not able to answer your phone – you are in a meeting, working to meet a deadline or on vacation – and the caller doesn’t want to leave a voicemail. Missed calls can be a missed opportunity. Our receptionists will ensure you never miss another call. What is the cost of a missed call? At some point hiring a receptionist becomes less of a luxury and more of a necessity in order for a small business to maximize its productivity
What is included with your mail and business address service?
Using our address as your official business address has several advantages. First it’s the address your customers find when they Google your business and see on your business cards. We will handle all your mail services including receipt of mail and courier packages as well as be a drop off location between you and your clients. More importantly it keeps your personal information confidential from your customers and suppliers as they no longer have access to your home location.
What are the advantages of using your virtual office address?
It projects professionalism; What do your prospective customers find when they Google your business? Your home address? A PO Box? Using a home address may be acceptable when you first start up however it may not work as well as your business grows and you pitch larger clients and bigger contracts. Having a prestigious downtown business address for your website and business cards will help give prospective customers the comfort they are looking for.
It saves you time; One advantage of using our business address is that you have your mail and courier packages sent to this address – there is no more waiting around for a FedEx package to arrive. We are at the office so you don’t have to be.
It lowers overhead costs and reduces business risk; The two largest expenses for small businesses are rent and personnel. Virtual offices can help significantly reduce both. A traditional office requires rental of space, the purchase of furniture& fixtures and setting up phones, internet service and building maintenance. It’s expensive and takes up significant time both upfront and on an ongoing basis. Furthermore upfront expenditures, long term lease commitments and hiring new personnel significantly increase the company’s business risk.
Why should i use a virtual office address service?
Virtual office address services allow business owners to focus on growing sales and other important aspects of their business and at the same time have someone worry about the administrative matters. The virtual office is a low risk and cost effective way to establish a corporate presence and can eliminate the need to rent your own office space or to hire additional personnel.
What is a virtual office address?
The Virtual Office Address concept refers to providing office services specifically designed to meet the needs of today’s remote worker. A growing percentage of today’s workforce do not have a full-time office as they are frequently travelling, meeting clients or simply working from home. And they don’t want to pay for an office they don’t use? The virtual office concept was designed specifically for this group by providing services such as (i) providing a professional business address to help improve a company’s image; (ii) access to fully equipped offices and meeting rooms on an as-needed basis, (iii) customized phone reception service with phones answered in their company name and calls handled exactly the way they want.
Can I collect mail from your office?
We offer complete flexibility to our clients and allow you to collect your mail from our offices in person. Whether you choose to have your mail forwarded to a chosen address or collected from our offices is completely up to you.
How frequently is mail forwarded?
The frequency at which your mail is forwarded is up to you. The majority of our mail forwarding clients choose to have the mail forwarded weekly on a day of their choosing, however you can choose to have it forwarded daily, weekly, monthly or as and when it is most convenient for you. We provide a flexible postage service that is tailored to fit your needs.
Once I have purchased online how long does the mail forwarding take to setup?
Once you have purchased your mail forwarding service online you will need to provided us with the required identification and business details. Upon receipt of your information your mail forwarding account can be set-up within 24 hours.
Can I use the mail forwarding address for personal use?
Our mail forwarding London service can be used by personal and business customers. If you are needing an address where you can have your mail sent to our mail forwarding service is ideal for you. Our service is cost effective and represents excellent value when compared to similar mail forwarding providers in London.
How can a mail forwarding service benefit me?
A mail forwarding service can benefit many different types of people and organisations. Our mail forwarding service has been designed to improve your businesses corporate image by using a prestigious address in London. Clients are given the impression your business is run from a real office building situated in a prestigious area in central London. This has many benefits for your company including building trust in your brand and service.
Can I use the mail forwarding address for my registered office address?
The standalone mail forwarding service does not come as part of the registered office address service. If you would like to add a registered office address service to the mail forwarding service you can do so by choosing this extra feature during the checkout process.
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We are located in the heart of the world's leading business capital.
Our Main Services
Call us: +44 (0) 207 566 3939
Capital Office, Kemp House, 152 - 160 City Road, London, EC1V 2NX
Monday to Friday
09.00 a.m. – 17.00 p.m.
Local Time is (GMT)
Capital Office Ltd is registered in England and Wales: Registered Address: Kemp House 152 – 160 City Road London EC1V 2NX
Company Number: 06294297 | VAT No: 976201416 | ICO No: ZA084808 | Anti-money laundering registration number: XZML00000125126
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