We have processed over 1.5 million items of mail and growing fast!
We have been helping clients’ businesses across the world since 2008.
We are fully licensed in the UK ensuring full compliance within the industry.
Our company was one of the original founders of the virtual office concept.
Our Complete London Virtual Office is a fully equipped, class leading service designed with one thing in mind – you!
Our complete virtual office service combines a prestigious and highly desired London office address, London telephone number with professional call answering, post and parcel sorting, meeting room use and a lot more; everything you need to operate a modern thriving business without the excessive costs of associated with a traditional physical office space.
Our superb London address provides privacy as standard but more importantly helps to promote confidence in your business. Allow our team to expertly handle your incoming post and parcels on your behalf as your business address.
Our expert staff professionally handle your incoming telephone calls ensuring your callers are warmly greeted in a professional manner using your own bespoke greeting. Our team will then either transfer the call live to your chosen number or they will simply take a message and deliver this instantly to you. This ensures you convey a professional image at all times and never miss that all important opportunity.
Very simply when you purchase the “company virtual office” we are providing you with a London telephone number that can be used as your own through the duration of the service we provide, all calls to this number will be professionally handled as per your instructions which are given to us through a form you complete. Our team then handles the call and either transfer live to you or take a message, depending on your instructions.
When you use our London Office address as your own business address, you are free to use our provided virtual address as if it was your own. Our dedicated post team will process any incoming post as per your instructions. You inform us of your preferred mail handling instructions at the time of purchase, for example scanning, forwarding or even collection.
It is important to understand our service is “flexible” and if you wish to change the way we handle your calls or post then that is fine and we do not charge any administration costs in order to change the handling instructions – no stress!
Our pricing structure is clear and transparent, we also provide an easy way to cancel without any hidden charges or fees. Unlike competitors we do not automatically charge your account and this provides a more controlled service for our clients without the fear of having a large renewal fee being charged to your card.
If you wish to cancel you simply do not pay to renew, it couldn’t be more fairer and simpler! No nasty hidden charges or annoying cancellation email requests!
Why pay for post each month when you don’t need to? Only pay for post you receive. Unlike many competitors who add on a fixed monthly postage fee and then only include a handful of items each month charging you more if you go over that quota, we keep things simple. You only pay for postage when it’s required and we pass this saving onto you, our client.
With our expert virtual office address our professional mail handling team will process all your incoming post and parcels as per your chosen handling method. When purchasing the service you can choose from collection, forwarding or scanning. If you are on a service such as “scan” and a parcel arrives our friendly team will contact you in order to have the item sent out direct or help to arrange a collection.
We process mail daily in our secure office facilities and handle based on your instructions. Forwarding of mail takes place daily as does scanning. If you are collecting, you will be notified by email once a letter is received allowing you to make arrangements to collect the item.
With our scan service option you will have instant access to the letter once it has been processed by our dedicated scan team.
Our call handling service has been expertly designed to allow you to carry on with your day to day operation whilst confidently knowing that you have a team of expert call handlers taking calls on your behalf. Our team is designed to be your team, handling your calls the way you request with your chosen greeting. We also do not charge per call and offer unlimited calls included with our packages (subject to our fair usage policy). On average our clients receive between a range of 30-100 calls per month.
We include a prime London 020 telephone number throughout the duration of our call handling service. If you already own a number, you can simply divert calls to the number we provide and our team will seamlessly start taking calls in your chosen greeting.
We do not charge any setup fees and we always ensure our prices are very competitive whilst providing some of the best customer service available.
You can purchase our virtual office in as little as 2 minutes. Setup is completed on average within 10 minutes once the mandatory AML checks are completed.
Capital Office Virtual Office Address Service is a prime address in the heart of central London. We have excellent transport links with the closest main tube stations being Old Street, Moorgate and Liverpool Street Stations.
What will my address look like?
Your Company Name / Your Name,
124 City Road
London
EC1V 2NX
Selected packages off an exclusive heavily discounted Company setup within England & Wales. A great saving will be made when compared to the normal cost of registering a company at Comnpanies Hosue. Once purchase is complete our wonderful team will be in contact to complete the Official incorporation application.
With selected packages we offer a free meeting room use at our central London Office, simply contact our team to check availability. We also allow additional hours to be purchased if the need arises.
Customer satisfaction is always at the heart of everything we do and that is why we are rated excellent on websites such as Trustpilot. We deliver a very high level service that is second to none in our industry and that is why our clients love us!
View our helpful decision tree diagram which is designed to help you decide which service is most suitable for you.
One of the biggest benefits of our virtual office address is that when chosen, your mail can be scanned & sent directly to you in a digital format. The document we create and send is fully searchable meaning you can save locally and have a full collection of digital files that are fully indexed and can be searched for in seconds.
For clients who are on a collect or forward service option, you will receive an email alert every time a letter is received at our address.
If you require a statutory letter to also be sent to you overseas we can facilitate this service. With our registered office and officers address service scanning of included items is free, however in rare instances where a client would like a physical copy this can be arranged. We have partnered with some of the leading courier companies to ship important documents and packages including Royal Mail. Our service is flexible our expert team will be able to provide a competitive cost for this additional service.
If you are a small business operating from home or just wanting to reduce your digital footprint online then our virtual business address will ensure that you do not make your home address public.
Our London virtual address service provides the ability to retain a physical presence in the UK without the associated cost of a regular office.
Those who typically benefit the most from this service are people or companies who need a solution for calls they receive. If it’s an individual, they may be too busy to keep answering calls they get, or for businesses, it may be that they don’t want the expense or effort of building their own call answering team, or hiring staff to do it for them. The most common examples of people who benefit most from this service:
Our live call answering service runs between 9.00 am and 5.00 pm Monday to Friday (excluding bank holidays in England). Out of hours callers will be prompted to leave a message in a voicemail which can be personalized.
We do not charge per call; all the calls are already included in the cost of the service.
The service does not automatically renew; instead, you will receive a renewal notification reminder approximately a month before the service expires, and then a few reminders if no action is taken.
Capital Office Limited is registered and certified with the ICO and complies with the Data Protection Act 1998, so yes, we ensure your data is as safe as it possibly can be.
“Increase confidence in your brand in less than 2 minutes. Super-fast setup along with safe cancellation.”
Our London virtual office will help your business thrive. If you have a new business idea then our service is a no brainer! If you need mail sent overseas then we are the reliable partner. Whatever your virtual office needs we can help.
Secure office facility with fully monitored CCTV and daily in house security patrols.
Our firm is fully licensed and governed under several government agencies and has been since 2008
The highest standards of data destruction so you can be sure its handled by a UK government licensed specialists.
We operate a fully digital and physical mail room, leading the way in state of the art technology
Choose a suitable package online and complete the secure checkout process in less than 60 seconds. Remember if you are unsure on which service may be best then please contact our fantastic team who can help advise you on the most suitable package.
Once checkout is complete you will be redirected to your new online account where you will be able to add your details so that your information is accurate and the service requested is exactly as you require. This normally only takes a few minutes.
Once we have all your account information and our team have completed the compliance checks for your company via credas, you can instantly start using your fabulous new virtual office service. In most circumstances this takes on average less than 10 minutes to have your account up and running (during working hours).
We gathered all questions you may have about our company, process, packages and pricing.
When your telephone number is called, our professional team answers the call in your chosen greeting and then either answers basic questions, or takes a message, or transfers the call live onto your chosen number (deposit required for live call transfer). If you are not available or we are taking messages on your behalf, we would normally obtain the caller’s details and then message you the details so that you can call or message back at a more convenient time.
Yes, we are able to transfer calls live to your phone (a deposit is required for this service). Our team will greet your client and then attempt to transfer the call live to you. If you are not available, the team will take the callers details and forward this immediately to you, but if you are available, the call will be transferred live to your phone.
Our live call answering service runs between 9.00 am and 5.00 pm Monday to Friday (excluding bank holidays in England). Out of hours callers will be prompted to leave a message in a voicemail which can be personalized.
We do not charge per call; all the calls are already included in the cost of the service.
Yes, individual people may use our virtual business address service. In fact, we have many who do just that! We treat it exactly the same; the only difference is that mail will be received in a personal name and not a company name. This service is open to anyone who wishes to obtain an exclusive address in London.
The idea behind the virtual business address is that it is used as if you had your own office located at that address. The virtual business address acts as your place of business, for example, the virtual address can be used on your website contact page, your business stationery, and in business directories.
When you purchase the 12-month package, we allow you to add several names to your account at no extra charge. This means you can use various names of your choice.
Yes, you may. However, each package has a different amount of hours to use our meeting rooms. Please view the package comparison table for the exact information on what is included. You can of course always order more meeting room hours as a separate service, please contact our team for more information.
Once you have successfully purchased the service from our website, you will receive a confirmation email, and this means you can then start using the address immediately. We will request you to upload your identity documents shortly thereafter in order to activate the forwarding of mail.
Yes, we do accept parcels and signed-for post. In general, we can accept up to 5 parcels per month per client and generally they should be no bigger than a shoebox (for full information please check out our terms and conditions).
Yes, all clients have a choice between collecting post during working hours and having mail forwarded on to your chosen address (standard forwarding fees apply). If you choose to collect mail, you will be notified when you have an item of post so you can make a suitable arrangement to collect the item. If you have post forwarded, any letters received will be sent automatically to your chosen address once processed at our offices. You can of course make changes to your handling requirements during your service term; just speak to our friendly team for further information.
The service does not automatically renew; instead, you will receive a renewal notification reminder approximately a month before the service expires, and then a few reminders if no action is taken.
Capital Office Limited is registered and certified with the ICO and complies with the Data Protection Act 1998, so yes, we ensure your data is as safe as it possibly can be.
Our friendly team are on hand to help, get in touch today
+44 (0) 207 566 3939
info@capital-office.co.uk