Get up and running fast with 3 simple steps
Select Package Online
Choose a suitable package online and complete our simple online order form in less than 60 seconds.
Submit Your Details
Once you have purchased the package of your choice, provide relevant details according to the package you selected.
Once the call instructions are submitted, we follow an internal process and when complete, the telephone number and service is activated.
Telephone Answering Service That Adds Real Value To Your Business
Professional benefits without the costs or hassle of employing your own staff.
Call Handling Solutions From £49.50
Imagine expertly trained PAs taking calls on behalf of your business, so you never miss a call no matter what you’re doing, and you never miss any opportunity? Imagine this benefit without the need to recruit and employ your own expensive PA, because we do it for you. Your desired process is adhered to at all times, so that not only do you never miss a call or message again, but when anyone phones, they are greeted professionally. Every single time.
Example of an incoming call to a business: “Good morning, you are now through to “Pro Solutions”, how can I help you?”
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Why businesses use telephone answering services
If you’re a fairly new business, chances are you won’t yet be able to afford a professional PA to take your calls. Businesses who use call answering services usually do so because they need responsive customer service representation, as well as a personal 24 hour call handler. In addition, if a company runs a sales campaign, they need to ensure someone can take those calls so that none slip through the cracks. With our call handling solutions, your callers believe that they are talking with one of your own in house staff and are unaware that they are speaking to a virtual assistant.
According to the package options you choose to include, your personal PA will screen calls on your behalf, then either take a message that is immediately passed on to you, or will re-direct the live call directly to a phone number of your choice.
Our telephone answering service is highly flexible so should you need to alter your needs frequently, even on a daily basis, we can tailor our service to meet your needs. This means that if you plan to spend a day at a conference or at a business meeting, we can intercept your calls and take messages on your behalf. If you are travelling and unable to take calls, you will never have to miss that important phone call you were expecting. Whatever your day-to-day needs, we adapt to accommodate you.
Nothing can beat the instant prestige and sense of gravitas that having a professional person answering your calls can give to your business reputation. If you want to impress your clients and have your calls handled in a professional manner, then our London based team of call handlers are the best solution, all at a cost that is just a fraction of what you would pay for employing a professional PA.
Many business owners find it difficult to answer every single incoming phone call. Sometimes it can be because you are small company or partnership with just a few team members, or you may be a sole trader who works from home or spends a lot of time on the road, or you simply find your time tied up in important business meetings where you cannot field your own calls.
Whatever the reason, missing important incoming telephone calls from existing clients or prospective new customers is not good for your business. Your company communication system is at the forefront of your business, so if you want to catch every incoming call and avoid frustrating your clients or business partners, then our call answering solution is ideal.
Instantly gain credibility and trust with a well-established London business telephone number and a highly responsive, polite and positive greeting delivered by a London based expert PA. Your calls are answered with a greeting of your choice and our expert team will have all the necessary information at hand about your company to handle your incoming calls in a professional business manner.
Don’t Listen to Us - Listen to Them!
Call Handling 101
Our call handling solution is perfectly suited for businesses and busy individuals. When you choose our solutions, you are choosing a reliable and experienced team who have your businesses’ best interests at heart.
Unique 0203 or 0207 London number
Choose between a free 0203 or premium 0207 number, this will be your dedicated number which you can use for your business.
Messages taken or call transferred
You can choose to have messages taken and emailed to you when your PA finished the call. Or for an additional cost we can forward all calls to your chosen landline or mobile.
Unlimited calls – no cost per call
Receive unlimited calls to your voicemail, and because there is no cost per call, unexpected increased call volumes will not be charged for.
London based trained PAs
All our PAs are trained professionals, to handle your calls efficiently and professionally.
Greeting of your choice
Our PAs will answer your calls in a greeting of your choice. On the service form, you can tell us how you want us to handle your calls and how to greet your callers.
Out of hours voicemail to email
If you receive calls out of working hours, the caller will be diverted to your private voicemail box. As soon as a message is left, you will receive the message attached to an email of your choice.
Basic queries answered
Your PA is trained around your basic business information so that as far as possible, the call handler is able to provide as much of a seamless experience as possible.
Quick online secure payment
Payments are handled through an encrypted payment processor ensuring security and hassle-free payments at all times.
Confidential and secure
Our telephone answering service is confidential and secure. Your callers will stay under the impression that their calls are answered by your staff instead of a call answering service.
Reliable and experienced team
Our team is highly experienced and efficient, so you can be confident in our reliability to provide a high level of service to both you and your callers.
Address services available
Impress your customers with your own central London address and use it on all your stationary and business correspondence.
Free and dedicated support
We provide free support to all our clients through live chat, email and phone, making it easy to do business with us.