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When a parcel arrives we will notify you by e-mail and the parcel will need to be collected within 48 hours. You are welcome to arrange for a courier to collect your parcel for you.

We can arrange a courier on your behalf but be aware there will be an admin charge which will be added to the courier’s fee, and this would need to be paid upfront.

Parcels up to 45x35x16cm and no heavier than 3kg – store free for 48 hours and then charged at £2.50 a day.

Parcels between 45x35x16cm and no heavier than 3kg and 61x46x46cm and no heavier than 10kg free for 48 hours and then charged at £4.50 a day.

If parcels are not collected within 10 working days, they will be disposed of and a charge will be added to your postage account. We will advise you by telephone before we dispose of any parcels.

in London Address
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